Refund Policy

Your Satisfaction Comes First

We stand behind the quality of our products and want you to feel confident trying them in the comfort of your own home.

That's why we offer a 90-Day Money-Back Guarantee from the date your order is delivered.

If the product doesn't meet your expectations, you may request a refund by following the conditions outlined below.

How the Guarantee Works

1. Try the Product

You have up to 90 days to use the product and determine whether it's right for you.

2. Contact Customer Support

If you'd like to initiate a return, please contact our customer support team and provide:

• Your order number
• The name used for the purchase
• The reason for your return request

3. Return the Product

Once your request has been approved, you'll receive detailed return instructions.

4. Receive Your Refund

After the returned product has been received and inspected, your refund will be processed to your original payment method within 7–14 business days.

Refund Eligibility

To qualify for our 90-Day Money-Back Guarantee:

• Your request must be submitted within 90 days of delivery.
• The product must be returned with all included accessories.
• The product must not be damaged, altered, or misused.
• The return package must be properly packed to prevent damage during transit.

Non-Eligible Returns

We cannot accept returns in the following situations:

• Products that are severely damaged.
• Incomplete products.
• Products showing excessive wear or misuse.
• Damage caused by improper use.
• Products returned after the 90-day return period.
• Products that are no longer suitable for return due to hygiene or health reasons.

Return Shipping Costs

Return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable.

Processing Times

Once your return has been received and inspected:

• Inspection is completed within 5 business days.
• The refund is issued to the original payment method.
• Processing times may vary depending on your bank or payment provider.

Damaged Orders or Delivery Issues

If your product arrives damaged or defective, please contact us within 48 hours of delivery and include:

• Photos of the product
• Photos of the packaging
• Your order number

Our support team will assist you as quickly as possible.

Contact Us

If you have any questions regarding returns or refunds, please contact our customer support team.

We'll get back to you as soon as possible.